Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Guarantee

  • Our client help and support staff is available 24x7 to attend to every one of your assistance demands. Each ticket you send out to us shall be addressed within up to 60 minutes. If your situation calls for aid from an admin, we will forward the ticket to the person in charge and will notify you that the problem will soon be resolved.

  • Top quality support service
  • Qualified Tech Help Service

  • We’ll be on line for you day and night to deliver information and customer support and also to assist you with any trouble that you may have while dealing with your virtual server. We will aid you with all installed in advance packages, including your Operating System, server administration panel (with regards to the VPS type) and the Web Hosting Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Informative Help Zone

  • A thorough and consistently updated knowledge base is included in our custom–built Web Hosting Control Panel. It includes quick tips about how to carry out all the primary site managing tasks. The Help section offers in–depth how to content articles and step–by–step video tutorials. You can access the Help zone by hitting the Help or Video buttons in the top right side of each Control Panel section.