1 hour ticket response
Our team of tech support engineers is committed to providing prompt answers to each of your queries. We’ll review your client support ticket the minute it’s been submitted and will reply back with a solution within maximum sixty minutes after the support ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A Top–Quality Help Desk Support Service
We’ve got a team of web hosting support techs who are ready to reply to all your requests anytime you require assistance. The majority of our help desk support team representatives have many years of experience in the shared hosting arena, so you can always count on rapid and in–depth answers to your questions.
An Easy–to–Browse Help Center Section
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center, which includes various sources of information. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and website administration articles, watch our educational video tutorials or consult the F.A.Q. library.