Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all of our shared hosting packages, which means each individual help request you send is going to be responded to in less than one hour maximum. Our support crew members are educated to quickly correct any issue and to present you with on time information on any problem that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time needed. Our crew of qualified professionals will undoubtedly be online for you 24x7x365 to respond to all of your queries and to deal with any problem you will likely have. You can easily open a support ticket from your Web Hosting Control Panel or send us an email message any time. Additionally, on business days, you’re able to ring us or make use of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated an in depth practical knowledge base into the Control Panel so as to acquire very helpful step by step instructions anytime. Each section of the Control Panel has its own contextual guide area offering a group of how–to content articles. We have also prepared video clips to ensure that you get a greater visual representation of exactly how to perform any presented process.