Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you’ll find an in–depth Help section offering a ton of instructional articles and commonly asked questions. They are answered by our support team of competent techs. Simply type in your question and our intelligent platform will offer you the best answer.

  • Top quality support service
  • Video Tutorials

  • We have prepared a selection of step–by–step video tutorials that detailedly show how to remedy a typical issue connected to your shared hosting account. You will find the educational video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer care service with a sixty–minute ticket response time guarantee. A team of capable tech support engineers will be available to you to attend to all the questions that you could possibly have. During non–busy hours, a response will be provided in even less than twenty minutes.