Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section built into your Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed toward resolving any common issue that you might possibly stumble upon, they are written by our support team of trained techs.

  • Top quality support service
  • Video Tutorials

  • For people who prefer to discover how to tackle a typically encountered issue by watching a tutorial video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the video lessons are concise and easy to comprehend. They offer visual presentations of different site management activities.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client support service with a one–hour support ticket response guarantee. A group of trained tech support engineers will be online for you to respond to all the inquiries that you might have. During non–peak hours, a response will be supplied in even less than twenty minutes.