Phone Support in Shared Hosting
As we have live telephone support 14 hrs a day, you can get in touch with us and talk to our customer support representatives to get more info about the shared hosting that we offer and make sure that our servers match the system requirements for your websites prior to purchasing anything. For your convenience, we have telephone numbers on three different continents so you will be able to call the one closer to you - in the United States of America, the UK or Australia. If you are already an existing customer, you will be able to call us about general and billing matters, or even about some technical issues. In case the trouble is strictly technical or it requires more time to handle, you should go through our ticketing system, which will enable both you and our technical support crew to monitor the details supplied by both sides.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hrs a day as part of the support services for every single semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such a problem, but for all general, billing or minor technical issues you can always call us and we will help you immediately to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, the UK and Australia as well as a worldwide number, therefore you're able to call the one that is nearer to where you live.