In case you've ever had a shared hosting account before or you have dealt with any other kind of online service, you're probably well aware from your personal experience that for some things it is better to consult with a live person over the phone than to exchange tickets or emails. If you want to find out more about a particular service before you buy it or if something small should be made, for instance, it'll be much easier and a lot faster to do it in real time. If you are able to contact representatives by phone, it's very likely that you're dealing with an actual hosting supplier, not just a reseller. The level of support that you will get on the telephone may differ between different companies - from very general issues to dedicated technical support. Typically most providers offer pre-sales assistance and first level telephone support, while more complicated technical issues are resolved via email or tickets.

Phone Support in Shared Hosting

As we have live telephone support 14 hrs a day, you can get in touch with us and talk to our customer support representatives to get more info about the shared hosting that we offer and make sure that our servers match the system requirements for your websites prior to purchasing anything. For your convenience, we have telephone numbers on three different continents so you will be able to call the one closer to you - in the United States of America, the UK or Australia. If you are already an existing customer, you will be able to call us about general and billing matters, or even about some technical issues. In case the trouble is strictly technical or it requires more time to handle, you should go through our ticketing system, which will enable both you and our technical support crew to monitor the details supplied by both sides.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hrs a day as part of the support services for every single semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such a problem, but for all general, billing or minor technical issues you can always call us and we will help you immediately to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, the UK and Australia as well as a worldwide number, therefore you're able to call the one that is nearer to where you live.