A live chat is a real-time method of communication between a website hosting supplier's support team and its customers. It's a very efficient method to get some information about the website hosting services or have some issue resolved since you're talking with a live agent. The benefits of using a live chat service rather than calling or opening a trouble ticket are the low possibility of mistakes when you exchange info such as usernames or domain names, the more rapid response time as the communication is real-time as well as the fact that you don't need to stay on the chat constantly - you are able to do something else while the representative examines the issue involved. Also, you are able to connect with a live chat room from any kind of computer which is connected to the web, avoiding the telephone fees that you'll have to pay when you're calling to another country.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all of the shared hosting that we offer and we will help you with almost everything live. If you do not have an account with us yet, we'll be able to give you more information about the packages to help you to choose the most appropriate package. If you are an existing customer, we are able to help you with any billing or general issue plus with numerous common tech issues, for instance an e-mail address installation in a desktop e-mail client. If you are unable to give us a call for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best way to contact us. Certainly, some matters require more time to investigate and test, so you will have to open a support ticket to our technicians, but nonetheless, we can save your time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we provide with all our Linux semi-dedicated plans, you'll be able to find the the right answers for any questions you have or get lots of troubles resolved without delay. Our chat service is accessible every day, so that you're able to speak to an agent even on weekends and holidays. In case you're unsure which package is better for your websites or if our revolutionary cloud hosting platform covers some system requirements, you may come on our live chat before buying anything. If you are a present customer, you are able to find more information about billing issues, account settings as well as various common technical issues you may experience, for example when you can't set up an email account in a client on your PC. The live chat can save you a lot of time no matter where you are or when you get in touch with us.