Live Chat Support in Shared Hosting
As part of the support services that we provide for our shared hosting, we've live chat support that is online 24/7, even on holidays. You will be able to contact us no matter if you already own an account or not, considering that we can assist you with all sorts of things, ranging from supplying you with basic info about our solutions in case you aren't our customer yet and you are considering to purchase one of the packages, to assisting you with creating an e-mail account in an email client. Some problems are more complex and time-consuming, which means that you'll have to use the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is available to all our potential and present customers. In case you're searching for a new hosting account, you'll be able to chat in real time to one of our representatives and get more details about our Linux semi-dedicated plans so that you can select the right package for your web sites. If you already own an account with us, we will support you timely with billing, general and 1st level technicalissues. Though in some cases you will need to open a support ticket as there are situations that can't be resolved through a live chat, we can help you with numerous basic tasks, like setting up an email account in an email client or redirecting one domain name to another one. As a result, you'll enjoy timely support and you will save a long time.